As someone who is risk-averse when it comes to making online purchases, I understand the apprehension that comes with buying from a new website or brand. That's why I want to share my recent experience purchasing the Haylen LED Wall Light from mod-lighting.com.
Before making my purchase, I did my research and found that many people had positive experiences with Mod-Lighting. I was relieved to find so many satisfied customers, which helped put my mind at ease.
To help others who may be feeling the same way that I felt, I compile some of the reviews I found and share that helped me decide to make a purchase. These reviews not only showcase the quality of the products offered by Mod-Lighting but also the exceptional customer service provided by their team.
One Mod-Lighting review put my mind at ease about the shipping as they shared their experience with how fast the shipping was and how the product exceeded their expectations in terms of quality and design. Another customer noted how helpful and responsive the customer service team was when they had a question about their order.
Overall, I highly recommend Mod-Lighting for anyone in the market for high-quality and stylish lighting fixtures. Their commitment to customer satisfaction and the positive reviews they've received prove that they are a trustworthy and reliable source for all your lighting needs.
Check out some of the reviews I thought were most helpful (all reviews were found on lox and Trustpilot).
Reviewer: Miguel H.
Review: These lights complete the architectural appeal that our new home was missing. They even add charm to the exterior of the home. Will be purchasing more lights for the patio side.
Reviewer: Janet Fair
Review: The Bailey light fitting I received had unfortunately been machined incorrectly in the factory. Today a correctly machined fitting arrived...it did take a few weeks due to the factory being closed for holidays, but I do have to say that the customer service did keep me informed of their attempts to resolve the problem. The fitting itself is just stunning....it's a real centerpiece in my kitchen area. The quality is fine. Ordering from abroad is always a gamble, but I would say to prospective buyers don't be put off....hold out if there ever is a problem because it's worth it in the end.
Reviewer: Tom Sherlock
Review: My experiences have been good, the site was easy to navigate, and they have a wide variety of lights. The quality was also really good considering the price was not cheap.
Reviewer: Amy H.
Review: The lights are beautiful and exactly as described and pictured on the website. They are bright but now overwhelming. The customer service was swift and extremely helpful. We will be ordering from MOD again!
Reviewer: Rusty D.
Review: I absolutely love this light! Stunning, and none of us can stop looking up at it. My only regret is that I didn't get more panes so don't make the same mistake. If you're going to splurge on anything, let it be on this! There were no installation instructions to speak of but with a little common sense, it installed fairly easily. Mine came with a remote that I wasn't even aware was even included. With the remote, you can power the light on and off, set a timed shut off and control the dimming. There are buttons on it to change the kelvin or color of the light but it doesn't seem to be equipped with this option. You are going to LOVE your new light!
Reviewer: WILLIAM G.
Review: We ordered "custom-sized " Haylen lights. (4). Not only did they come a bit earlier than expected but were exactly what we wanted and were in perfect condition from shipping! Installed easily as per instructions and worked exactly as advertised. Highly recommend.